These terms govern your use of the crickex app platform. Please read them carefully before registering or placing any bets. By creating an account, you agree to everything set out here.
A quick overview of the main areas covered in the crickex app Terms and Conditions before you read the full document below.
You must be 18 or older to register on the crickex app. One account per person is allowed. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.
All transactions on the crickex app must use payment methods registered in your own name. bKash, Nagad, Rocket, and local bank transfers are supported. Third-party payments are not accepted and will be returned.
All bonuses and promotions on the crickex app come with wagering requirements. Bonus funds cannot be withdrawn until the rollover conditions are met. Attempting to abuse bonus offers will result in cancellation.
All bets placed on the crickex app are final once confirmed. Odds are subject to change before confirmation. In the event of a technical error affecting odds or results, the crickex app reserves the right to void affected bets.
Collusion, match fixing, use of automated betting software, and any form of fraud are strictly prohibited on the crickex app. Accounts found engaging in prohibited conduct will be permanently suspended without notice.
The crickex app provides deposit limits, session reminders, and self-exclusion tools. If you feel your gaming is becoming a problem, contact our support team or visit the Responsible Gaming page for guidance and assistance.
By accessing, downloading, or using the crickex app in any way, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions. This agreement is between you and the crickex app platform, and it applies to every interaction you have with the platform — including browsing, registering, depositing, placing bets, claiming bonuses, and contacting support.
If you do not agree with any part of these terms, you should stop using the crickex app immediately and not create an account. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.
Important: These terms apply to all users of the crickex app regardless of the device or method used to access the platform — including the Android app, mobile browser, and desktop browser.
To use the crickex app, you must meet the following eligibility requirements at all times:
Age Verification: The crickex app reserves the right to request identity documents at any time to verify your age. Accounts where age cannot be confirmed will be suspended until verification is complete. Any winnings accumulated during an unverified period may be withheld.
Each person is permitted to hold only one account on the crickex app. Duplicate accounts — whether created intentionally or accidentally — will be merged or closed, and any bonuses claimed across multiple accounts will be forfeited. If you have forgotten your login details, use the account recovery option rather than creating a new account.
When registering on the crickex app, you are required to provide accurate and complete information including your full name, date of birth, contact number, and preferred payment method. This information must match the details on your payment accounts (bKash, Nagad, Rocket, or bank account). Mismatches between your crickex app profile and your payment details may delay or block withdrawals.
You are responsible for keeping your login credentials secure. Do not share your password with anyone. The crickex app will never ask for your password via email, chat, or phone. If you suspect your account has been accessed without your permission, contact support immediately.
Account Security Tip: Use a strong, unique password for your crickex app account. Enable any available two-factor authentication options. Log out after each session if you are using a shared device.
The crickex app supports deposits and withdrawals via bKash, Nagad, Rocket, and local bank transfers. All payment methods used must be registered in your own name. The crickex app does not accept payments from third-party accounts, and any such deposits will be returned to the source minus any applicable processing fees.
Minimum and maximum deposit and withdrawal limits apply and are displayed within the crickex app cashier section. These limits may vary depending on the payment method selected and your account verification status.
Withdrawal Processing: Withdrawal requests submitted during peak periods may take longer than usual. The crickex app support team can provide status updates on pending withdrawals via live chat.
The crickex app offers various bonuses and promotional offers to both new and existing players. All bonuses are subject to specific terms that are stated at the time the offer is presented. By claiming any bonus on the crickex app, you agree to the associated wagering requirements and conditions.
General bonus conditions that apply across all crickex app promotions unless otherwise stated:
Bonus Abuse: The crickex app uses automated and manual monitoring to detect bonus abuse. Accounts identified as engaging in bonus abuse will have their bonuses voided and may face permanent suspension without the right to appeal.
All bets placed on the crickex app are subject to the specific rules of the sport or game being wagered on. These rules are available within the relevant section of the platform. By placing a bet, you confirm that you have read and understood the applicable rules.
Cricket Betting: For cricket markets on the crickex app, specific rules apply to rain-affected matches, Duckworth-Lewis results, and super overs. Please review the cricket betting rules section within the app before placing wagers on affected matches.
The following activities are strictly prohibited on the crickex app. Engaging in any of these will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:
Zero Tolerance: The crickex app operates a zero-tolerance policy on fraud and cheating. Accounts suspended for prohibited conduct will not be reinstated, and balances will be forfeited in full.
The crickex app is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, not a source of financial stress or personal harm. The following tools are available to all crickex app users:
If you are concerned about your gaming habits or those of someone you know, please visit the Responsible Gaming page for detailed guidance and support resources.
The crickex app collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection, storage, and use of your data as described in that policy. Your data is used to operate your account, process transactions, verify your identity, and improve the crickex app experience.
The crickex app does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law. For full details on how your data is handled, please review the Privacy Policy.
The crickex app provides its platform on an "as available" basis. While we work hard to maintain uptime and reliability, we cannot guarantee uninterrupted access at all times. The crickex app is not liable for losses arising from:
Maximum Liability: In all cases, the maximum liability of the crickex app to any user is limited to the amount deposited by that user in the 30 days preceding the claim.
The crickex app reserves the right to update or amend these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised effective date. For significant changes, the crickex app may notify registered users via email or an in-app notification.
It is your responsibility to review these terms periodically. Continued use of the crickex app after any amendment constitutes your acceptance of the updated terms. If you do not agree with a change, you should stop using the platform and withdraw any remaining balance before the new terms take effect.
If you have any questions about these Terms and Conditions or need clarification on any point, the crickex app support team is available 24/7 to help.
Response Times: Live chat queries are typically answered within a few minutes. Email responses are sent within 24 hours. For urgent account issues, live chat is always the recommended channel on the crickex app.
Now that you know the rules, you're all set. Create your account in minutes, deposit with bKash or Nagad, and start playing on Bangladesh's trusted gaming platform.